SHIPPING & RETURNS

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SHIPPING TRANSMISSIONS TO
SOUTHERN HOTROD

 

>HIGH cost service areas will have additional freight charges.<

 

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  • Prepare Transmission for shipping
  • Drain fluid
  • Wipe down transmission to make sure NO fluid will drip during transit
  • WE ONLY NEED THE TRANSMISSION. Please do NOT send any accessories
  • Package Transmission appropriately for transit 

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  • Call SOUTHERN HOTROD 888.244.4364
  • Provide a complete shipping address
  • Let us know if this address is a business or residential
  • Let us know if a liftgate will be required
  • Pay freight charges
  • *NOTE* BOL &  ADDRESS LABEL WILL NOT BE SENT UNTIL FREIGHT CHARGES ARE PAID

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  • Check your E-mail for the BOL "Bill Of Lading" and "Address Label"
  • Print Address label and affix to your transmission
  • Print 2 copies of the BOL, One for your records and one for the truck driver
  • MAKE SURE that the driver signs both copies and attaches a tracking number
  • MAKE SURE that the Transmission is Packaged appropriately for transit

Thank you! We will contact you once your transmission arrives.

 

 

 

When shipping a transmission or any other item to SOUTHERN HOTROD LLC, please package it in such a fashion that it will not be damaged during transit.
Transmissions MUST be drained of all fluid. If a Transmission is not drained of fluid there will be a $100 fee applied.

SOUTHERN HOTROD LLC IS NOT RESPONSABLE FOR ANY DAMAGE DURING TRANSIT. 
SOUTHERN HOTROD LLC DOES NOT HAVE ANY CONTROL OVER THE CLAIM PROCESS IF ANY DAMAGE SHOULD OCCUR.
SOUTHERN HOTROD LLC IS NOT RESPONSIBLE FOR ITEMS LOST IN TRANSIT.

All SOUTHERN HOTROD LLC Transmissions are shipped to you in a custom heavy wall box with "FOAM IN PLACE" for the utmost protection. 

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Returns Policy

You may return most new, unopened items within 30 days of delivery, 20% RESTOCKING FEE WILL APPLY. 

Returns will NOT be accepted past 30 Days of delivery date.

NO RETURNS ON TRANSMISSIONS

DUE TO NEW CREDIT CARD PROCESSING FEE POLICIES, CREDIT CARD FEES WILL NOT BE REFUNDED!

If you need to return an item, you must Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. You must have a RMA number to return ANY item.